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Privacy Policy

 

Last Updated: [01/06/2024]

 

Chariot Transport Solutions ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, use our services, or interact with us in any way.

 

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully.

 

1.Information We Collect

 

We may collect and process the following types of personal information about you:

 

Personal Identification Information: Name, email address, postal address, phone number, and other contact information.

Transactional Information: Details about the services you have requested or purchased from us, including payment information.

Usage Information: Information about your usage of our website, including IP address, browser type, access times, and referring website addresses.

Cookies and Tracking Technologies: Data collected via cookies, web beacons, or similar technologies to improve your user experience. For more details, refer to our Cookie Policy.

 

2.How We Use Your Information

 

We use the information we collect for the following purposes:

 

Service Delivery: To provide, operate, and maintain our services.

Customer Support: To respond to inquiries, manage bookings, process transactions, and provide ongoing customer support.

Personalisation: To personalise your experience on our website and services based on your preferences and past interactions.

Marketing and Communications: To send promotional materials, newsletters, or offers related to our services that may be of interest to you. You can opt-out of marketing communications at any time.

Analytics: To monitor website usage and improve our services and marketing efforts.

Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to protect our rights, property, and the safety of our clients.

 

3.Sharing and Disclosure of Information

 

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

 

Service Providers: We may share your data with trusted third-party service providers who assist us in providing services, such as payment processors, IT support, or delivery partners. These parties are obligated to maintain the confidentiality of your information.

Legal Requirements: We may disclose your personal information when required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. You will be notified if such a change occurs.

 

4.Data Security

 

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure, and we cannot guarantee the security of your data transmitted through our website.

 

5.Data Retention

 

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to comply with legal, accounting, or reporting obligations.

 

6.Your Data Protection Rights

 

You have the following rights regarding your personal data:

 

Right to Access: You can request a copy of the personal information we hold about you.

Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.

Right to Erasure: You may request the deletion of your personal data under certain circumstances.

Right to Restrict Processing: You have the right to request the restriction of processing of your data under certain conditions.

Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

Right to Withdraw Consent: Where we rely on your consent to process your personal data, you may withdraw that consent at any time.

 

To exercise any of these rights, please contact us at [insert contact information].

 

7.Third-Party Links

 

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of third-party websites you visit.

 

8.Children’s Privacy

 

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you are under 18, please do not use our website or services. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete that information.

 

9.Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email. Please review this policy periodically to stay informed about how we are protecting your personal data.

 

10.Contact Us

 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact Chariot Transport Solutions

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